You can drop your knives off at either store at any time. We sharpen them - they essentially join a queue - and email you when they are done. Turnaround for sharpening is typically 5 days for sharpening, 14 days for repairs. We will give you a better idea when you drop them off.
Please bring your knives to us in a clean condition and well packaged. Wrap them in a tea towel or similar.