FREE EXPRESS SHIPPING ON ORDERS OVER £150
Alongside the in-store services, we can also sharpen you knives via post. There are three options for the service:
3 KNIVES STANDARD: pay for sharpening and return by post of three knives
3 KNIVES EXPRESS: a quicker service with next day postal and sharpening on day of receipt. Exact turnaround times are reliant on postal services.
REPAIR SERVICE: This covers the outward and return postage. An exact quotation for the repair work will be emailed once the knife is received. As a rough guide, please allow £16 upwards for chipped tips and chips to the blade, and £20 upward for thinning.
Place your order and we will post out to you a pre-paid tube and wrapper to allow you to send your knives safely to us. We will sharpen them and then post them back. Take a look at the instructions on how to post your knives here.
THE SMALL PRINT: For the standard service, we only accept knives that are in a readily sharpenable condition. This means that we cannot sharpen knives that have been “steeled”, need thinning, or are damaged.
We do not accept serrated knives nor single bevel knives.
For any chips, chipped tips, thinning or other repair work, please select the repair service. If your knife is not readily sharpenable, we will be in touch via email. Please note that if you choose not to have your knife repaired, the fee for postage is non-refundable.
We will send you dispatch information when your knives have been returned to you. Turnaround is usually four working days but please allow for postal times and bear in mind that the workshop doesn't work weekends. If you require a next day service, please select this option. All postage is a fully tracked service.
Postage and packing materials are all fully recyclable.